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Mandatory arbitration agreement must be supported by affirmative consent, not simply by an acknowledgment of receipt of the policy. Further, court rejected proposition that continued employment can manifest agreement to the arbitration requirement.

In a published and, therefore, binding opinion from the Appellate Division, the court held that Pfizer’s “training module” on its mandatory arbitration policy applicable to employment-related claims was not legally sufficient sin Case Law Alerts, 2nd Quarter, April 2019