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Suzanne M. Utke

Portrait of Suzanne M. Utke

Suzanne defends physicians, nurses, and all manner of health care professionals and corporate health care facilities against medical and psychiatric malpractice claims and lawsuits. She also focuses her practice on the defense of behavioral health claims and claims involving medical devices and associated liability. In addition, she represents physicians and physician practice groups in negotiation with health care systems for employment matters and mergers. Suzanne has also handled cases involving peer and credentialing reviews and State Board investigations. 

Prior to earning her law degree, Suzanne was a Critical Care Nurse working in clinical settings at some of Philadelphia’s most prestigious medical hospitals. She also was a Nursing Administrator for several years, tenured in area hospitals’ Intensive Care Units, Emergency Rooms and Obstetric Departments. Suzanne maintains her Nursing license in Pennsylvania and is an active volunteer for the local medical community. 

An experienced trial attorney, Suzanne draws from her Nursing background and institutional knowledge of health care systems and operations to guide clients in managing litigation efforts. She has an intimate understanding of the unique issues involved in defending medical professional liability claims and leverages this knowledge to achieve successful results. 

Suzanne is rated AV-Preeminent by Martindale-Hubbell, the highest rating for an attorney’s professional and ethical competence. Among her numerous professional affiliations, she is a member of the New Jersey Trial Attorneys Association, Philadelphia Association of Defense Counsel, Society of Healthcare Risk Managers (Philadelphia chapter), Defense Research Institute (Medical Liability & Health Care Law, and Drug and Medical Device Committees), and the National Association of Professional Women.

    • Widener University Delaware Law School (J.D.)
    • Saint Joseph's University (MHA)
    • Widener University School of Nursing (BSN)
    • Thomas Jefferson University College of Nursing (RN)
    • New Jersey
    • Pennsylvania
    • U.S. District Court Eastern District of Pennsylvania
    • U.S. District Court Eastern District of Michigan
    • U.S. District Court Middle District of Pennsylvania
    • U.S. Court of Appeals 3rd Circuit
    • U.S. Court of Appeals 4th Circuit
    • U.S. Court of Appeals 5th Circuit
    • Supreme Court of Pennsylvania
    • Cambridge Who’s Who Among Executive and Professional Women in Nursing Healthcare
    • National Academy of Jurisprudence – Premier 100
    • National Association of Excellence in Jurisprudence: Top 100 - Judicial Appointment – Pennsylvania
    • AV® Preeminent™ by Martindale-Hubbell®
    • American Association of Critical Care Nurses
    • Defense Research Institute, member, Medical Liability and Health Care Law, Drug and Medical Device Committees
    • National Association of Female Professionals
    • National Association of Professional Women
    • New Jersey Trial Attorneys Association
    • Philadelphia Area Society of Healthcare Risk Managers
    • Philadelphia Association of Defense Counsel
    • Trucking Industry Defense Association
    • Medical Legal Issues for Physicians Assistants, Thomas Jefferson University School of Physicians Assistants Program, East Falls, PA and Voorhees, NJ campuses, November 10, 2022  
    • Received a defense verdict in a binding arbitration, representing a doctor and her practice group in Montgomery County Court of Common Pleas. This was a Wrongful Death / Survival Action alleging malpractice against the primary care physician (PCP) and her practice, as well as numerous other physicians and two hospitals. The plaintiffs' decedent was a 42-year-old female with chronic respiratory problems including asthma, sinusitis, hypertension, morbid obesity, diabetes and other issues. The doctor was the plaintiff's long-standing PCP and saw the plaintiff three days prior to her emergent admission to the Emergency Department where she was diagnosed with a PE. When the plaintiff was seen by the PCP, she showed no signs of leg swelling, which would be consistent with deep vein thrombosis (DVT). While in the hospital, the plaintiff suffered a massive event which left her pulseless. She was coded without success. The PCP and her practice group were sued for allegations of a failure to diagnose a DVT and/or evolving PE. Suzanne negotiated a transfer from the Civil Trial Attachment in January to Binding Arbitration. After a two-day arbitration, she received a defense verdict. Plaintiff's demand immediately preceding the trial attachment was $4 million, which included a $1.3 million future wage loss. No offer was ever extended. (We negotiated a high low with the low being $30,000.)

Results

Defense Verdict After Five-Day Jury Trial in Medical Malpractice Action Where Initial Demand was $5 Million

We received a defense verdict in a five-day jury trial in Philadelphia County involving multiple defendants. We defended the medical malpractice claim alleging a violation of HIPAA privacy and an intrusion upon plaintiff's seclusion resulting in his eviction and severe emotional distress. The plaintiff claimed an anonymous email he sent to our client, a social worker, purporting to seek mental health therapy was a "mental health record" and subject to HIPAA privacy laws. When it was discovered that the email was from the same individual stalking and harassing the client’s sister who worked at the apartment complex where he lived, our client provided the email to her sister, who then gave it to her employer to support legal action against the plaintiff. The email was used in an eviction proceeding, and the plaintiff claimed that the disclosure of the email violated his privacy rights under HIPAA and that he suffered humiliation and severe emotional distress as a result. The claim involved counts for medical and legal professional negligence, negligence per se, intrusion upon seclusion, conspiracy to commit an intrusion upon seclusion, intentional and negligent infliction of emotional distress, and a plea for punitive damages. The initial demand of $5 million was reduced to $125,000 before trial. No offer was made and a unanimous defense verdict was rendered in less than three hours.

Summary Judgment Secured in 10-Year-Old Medical Malpractice Case

We won a very hard-fought motion for summary judgment based on the plaintiff’s failure to prosecute in a matter that is now 10 years old. Suzanne won oral argument to dismiss the suit, based on the plaintiff’s failure to prosecute his case, by proving both actual prejudice to the client, a psychologist, and an inexcusable seven-year delay in any activity by the plaintiff. This medical malpractice claim was brought in Cumberland County, Pennsylvania, and was related to a psychological evaluation conducted of the plaintiff’s three children, whom he physically and psychologically abused for years.   

Thought Leadership

The Quarterly Dose

From Bedside to Bar

February 25, 2026

When I was young with asthma, my hero was never a doll or TV character, it was my pediatrician. He made house calls multiple times per day with his black bag, a multidose vial of epinephrine, and a reusable syringe. He quickly taught me how to draw up my own injection, and from that moment I knew I wanted to become a doctor to help save kids’ lives. I studied math, science, and Latin like a religion so I could excel in school. I had finished every AP math and science course that my high school had to offer by the end of my sophomore year, so the school partnered with Penn State to provide me with pre-med courses in the five-year Jefferson-Penn State pre-med/medical school program. In 1976, as an early admission candidate, I was one of very few women to be accepted into that med school program. Keeping in mind that this was the 70s, my parents and guidance counselors instructed me that “girls” are supposed to be nurses, teachers, and secretaries – not doctors. So I transferred to the Diploma Nursing program at Jefferson and managed expenses by working as a manager at an ice cream store in the Gallery. As a nurse in a Pediatric ICU, and then in an Emergency Department (ED), I worked with prominent physicians in numerous specialties. Details matter, especially when working with infants and children, and I have always been a stickler for details. It was my goal to always provide the best care possible, but sometimes even the mightiest efforts were not enough. After one especially tough and heartbreaking incident surrounding the death of a child, a mother came into the ED screaming at us, and eventually filed a lawsuit. We knew we had exceeded the standards of care, so we did not understand why the hospital settled the lawsuit. After the settlement, the Attending of the ED bought me an LSAT book and said “If you want to do more for the profession, go to law school.” So I did. Now, as an attorney, I bring the same meticulous care to my clients that I once brought to my patients. I take an assertive, detail-driven approach to achieving successful outcomes. I remain a Registered Nurse licensed in Pennsylvania and continue to volunteer in disaster-relief when needed. That dual identity—nurse and attorney—shapes how I advocate: with compassion, an understanding of the stress litigation creates, and unwavering attention to detail. My clinical background gives me an invaluable advantage throughout the litigation process, from understanding the medicine to working effectively with my clients, our experts and cross-examining opponents’ experts. Communicating fluently with healthcare professionals across specialties has strengthened my practice and continually reminds me of the pediatrician who once taught me to draw up my own epinephrine injection—an act that set the course for my future.

Firm Highlights

Thought Leadership

Ohio Supreme Court Holds That a Binding Appraisal Award May Not Be Set Aside Absent Specific Evidence of Manifest Mistake or Fraud

On July 23, 2026, the Ohio Supreme Court issued a rare opinion on the binding effect of an appraisal award in a property insurance policy.  The Court in One Church held: A binding appraisal award will not be set aside unless an error is so palpably wrong that it undermines the intent of the agreement, such as corruption or gross mistake, not a mere error of judgment—To plead a claim of mistake with particularity as required by Civ.R. 9(B), facts alleged in a complaint must constitute the elements of mistake—Allegation that additional, hidden damage was discovered after appraisal award failed to state a claim of mistake that could justify setting aside binding appraisal.  The case arose out of a claim brought by One Church against its insurer, Brotherhood Mutual Insurance Company for roof damage from a storm. Pursuant to the terms of the insurance policy, the parties agreed to submit the matter to appraisal. The two appraisers inspected the building, and both appraisers agreed that the damages were $313,271.98. The insurer paid the agreed appraised amount.  Thereafter, the insured submitted a claim for an additional $206,663.09 in damages. The insured argued that these additional damages were not discovered until after the repairs began, and that they should be permitted to submit an additional claim, even though there had already been a binding appraisal of damages. The insurer refused to pay the additional damages, and the insured sued for breach of contract and bad faith.  In the trial court, the insurer moved to dismiss for failure to state a claim, arguing that the binding appraisal award barred any further claims. The insured took the position that additional hidden damages could not be discovered until after the repairs began, and therefore there was a mutual mistake. The trial court dismissed the case on the insurer’s motion, because there was no “evidence of fraud, misfeasance, or mistake”. The Court of Appeals agreed that appraisal awards are generally binding, but noted that an appraisal award can be set aside for fraud or manifest mistake. The Court of Appeals reversed and remanded the case to the trial court, finding that the insured had pled mistake with sufficient particularity. The insurer appealed to the Ohio Supreme Court. On appeal, the Ohio Supreme Court reversed the Court of Appeals, and reinstated the trial court decision dismissing the case for failure to state a claim upon which relief can be granted. The Supreme Court found that since the insured had already demanded appraisal, and the appraisal award was binding, “something more than error of judgement, such as corruption in the arbitrator, or gross mistake” must be pled with particularity, and proven for the insured to override the appraisal award. Since the complaint did not allege fraud or manifest mistake with sufficient particularity, something more than a mere error of judgment, the complaint was insufficient to state a claim.  The complaint in this case did not challenge the appraisal award. It pled that additional damages were discovered that were not apparent when the appraisal was done. It did not specify “who discovered the damages, how they were discovered, where they were found, why they were previously hidden, or why they rise to the level of a manifest mistake that the “appraiser would have corrected...had it been called to his attention”. Id at ¶22 citing Lakewood Mfg. Co. v. Home Ins. Co. of New York, 422 F.2d 796, 798 (6th Cir. 1970). Cases deciding the effect of appraisal awards are unusual. The Ohio Supreme Court’s decision in One Church relies primarily on 19th century case law for its conclusion. This emphasizes the fact that there is minimal case law deciding the effect of binding appraisal clauses in property insurance policies, and makes this case all the more significant. A lengthy dissent was written by Justice Fisher, who would have affirmed the Court of Appeals decision reversing and remanding the case for a decision on the merits. Of course, the decision works both ways, and an insurer dissatisfied with a binding appraisal award will likewise be without further recourse absent evidence of corruption, fraud, misfeasance, or manifest mistake, which must be pled with particularity. To constitute manifest mistake, “the mistake must be of such character that the arbitrator or appraiser would have corrected it had it been called to his attention.”  Lakewood Mfg. Co. v. Home Ins. Co. of New York, 422 F.2d 796, 798 (6th Cir. 1970).  The majority opinion does not specifically identify what would have been sufficient to plead mistake with particularity, or if the insured could have amended the complaint to overcome the deficiencies. The dissent argues that this was not really a case alleging mistake, but rather a question of contract interpretation. The insured did not challenge the appraisal, but argued that the hidden damage was not part of the appraisal, and the appraisal only covered the known damages.  However, this argument did not carry the day with the majority.  *Thomas F. Glassman, a shareholder in Marshall Dennehey’s Cincinnati office, filed a brief in the Ohio Supreme Court on behalf of the Ohio Association of Civil Trial Attorneys, in support of the insurer’s position.

Result

No-Cause Jury Verdict Secured in Wrongful Death Trial

We successfully obtained a no-cause jury verdict in a 13-day wrongful death trial. The decedent, a 59-year-old man, was admitted to the emergency room on February 15, 2019, with complaints of abdominal pain, decreased appetite, and constipation, despite the use of laxatives. The patient did not complain of any nausea, vomiting, or diarrhea. He had a significant medical history including diabetes, hypertension, prior coronary artery stenting, morbid obesity (with past gastric bypass surgery), longstanding ventral hernia, and back pain. A CT scan revealed multiple hernias and a potential closed-loop bowel obstruction, leading to a surgery consultation. Our client, an emergency general surgeon, interpreted that the patient did not have a closed loop or any significant obstruction and recommended non-surgical management. The patient was approved to have clear liquids, and had a vomiting incident shortly after, but our client was not notified. The patient was returned to NPO status, and after improving overnight, he was returned to “clears” and additional medical and renal consults were ordered. Our client did not receive any communications from the residents/nurses of any changes in the patient’s condition. On February 18, 2019, two rapid responses were called due to increased heart rate and vomiting. It is believed that the vomiting resulted in aspiration, causing sepsis, ultimately leading to the patient’s death. During the trial, the plaintiff’s sole medical expert highlighted imaging on the wrong hernia, which called into question all of his opinions in the case. We made key objections related to the expert testimony, limiting what the allegations were, and preventing new allegations from being made. After approximately two and a half hours of deliberating, the jury returned a no-cause verdict.