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Carolin A. Pacheco

Portrait of Carolin A. Pacheco
As a member of the Professional Liability Department, Carolin Pacheco focuses a part of her practice on first-party insurance coverage claims, defending insurance carriers in a wide range of disputes. She also defends insurers in matters pertaining to coverage and bad faith claims, and assists them through pre-suit investigations and arbitrations.

Carolin also represents condominium association boards in directors and officers suits, as well as real estate agents, brokers and appraisers in errors and omissions claims. She also concentrates a portion of her practice, litigating FDCPA claims and suits brought by debtors, against the collection services assigned to recover the debt.

Before joining Marshall Dennehey, Carolin was an Assistant Public Defender with the Ninth Judicial Circuit of Florida in Orange and Osceola County. She focused her practice on criminal defense for indigent clients. During this time, she litigated various cases ranging from criminal traffic infractions to property damage and violent crimes from initial arrest to jury trial and sentencing.

Carolin graduated from the University of Central Florida in 2008 with a Bachelor of Arts in Legal Studies and earned her juris doctor from Stetson University College of Law in 2015.  While in law school, Carolin was a law clerk at a general civil litigation firm, where she worked on cases involving breach of contract, landlord-tenant law, and family law. She was also a law clerk for the U.S. Attorney's Office of the Middle District of Florida. Carolin had an active role in her law school's campus activities where she served as a Student Ambassador, she was the president of the Immigration Law Student Association and the secretary of the Hispanic Bar Student Association.

Outside her law practice, Carolin enjoys exploring Central Florida.

    • Stetson University College of Law (J.D., 2015)
    • University of Central Florida (B.S., 2008)
    • Florida, 2015
    • U.S. District Court Middle District of Florida, 2019
    • U.S. District Court Southern District of Florida, 2019
    • Spanish (Fluent)
    • The Best Lawyers: Ones to Watch®, Insurance Law (2021-2027)
    • Orange County Bar Association
    • National Creditors Bar Association

Results

Thought Leadership

Legal Updates for Florida Coverage and Property Litigation

“All Suits” Means All Suits: Second DCA Requires Pre-Suit Notice for Non-Monetary Property Insurance Claims

October 5, 2026

The Second District Court of Appeals rendered an opinion finding that a cause of action must be dismissed without prejudice for failure to provide the statutorily required pre-suit notice (Notice of Intent to Initiate Litigation), including actions concerning declaratory relief where no monetary damages are being claimed. Citizens petitioned for certiorari review of a trial court order denying its motion to dismiss the homeowner’s declaratory judgment action. Citizens argued dismissal was required because the homeowner failed to provide pre-suit notice through the Florida Department of Financial Services as mandated by section 627.70152, Florida Statutes. The pre-suit notice is a condition precedent which applies to residential or commercial property insurance policies per Section 627.70152. The trial court denied Citizen’s motion, concluding that pre-suit notice was not required because the homeowner was not seeking monetary damages and there was uncertainty concerning whether a coverage dispute existed. Citizens provided coverage for the homeowner’s property including hurricane loss. After alleged hurricane damage to the insured property, Citizens determined coverage for the loss fell below the policy deductible and denied the claim. The homeowner disagreed, their adjuster finding the loss exceeded the applicable deductible. The homeowner demanded appraisal under the policy. The respective party’s appraisers agreed on a loss amount, but the homeowner refused to sign the Appraisal Award form, objecting to its language as imposing extracontractual conditions. Rejecting the appraisal award, the homeowner filed a declaratory judgment action seeking judicial determination of the form's enforceability and their rights under the policy, without seeking monetary damages. On appeal, the homeowner raised issues concerning whether section 627.70152, Florida Statutes, requires pre-suit notice for declaratory judgment actions arising under residential property insurance policies when the plaintiff seeks no monetary damages. The Second District granted the petition and quashed the trial court's order. The Second District Court held that section 627.70152 requires pre-suit notice for all suits arising under residential property insurance policies, including declaratory judgment actions that do not seek monetary relief. The court was particularly stressed that the phrase 'all suits' means all suits without exception. Applying principles of statutory interpretation, emphasizing that general terms like 'all' must be given their general meaning (Ham v. Portfolio Recovery Assocs., 308 So. 3d 942, 946 (Fla. 2020), quoting Antonin Scalia & Bryan A. Garner, Reading Law: The Interpretation of Legal Texts 56 (2012)). "Consequently, we `strive to determine the text's objective meaning through "the application of [the] text to given facts on the basis of how a reasonable reader, fully competent in the language, would have understood the text at the time it was issued" (Levy v. Levy, 326 So. 3d 678, 681 (Fla. 2021), quoting Scalia & Garner, supra, at 33). In making its decision, the Second District Court rejected the homeowners’ reliance on Bristol West Insurance v. MD Readers ,Inc., 52 So. 3d 48, 51 (Fla. 4th DCA 2010), noting that case involved a different statute requiring pre-suit notice before filing 'any action for benefits,' not the broader language of section 627.70152. The court also rejected the homeowner’s argument that their suit did not 'arise under' the policy, finding that resolution required interpretation of policy terms, making it clearly arise under the insurance contract. The Second District Court granted Citizen’s Petition and the trial court order was quashed. The homeowners failed to provide the necessary notice and thus the case must be dismissed without prejudice.

Legal Updates for Florida Coverage and Property Litigation

Raise it or Waive it! In Order to Preserve Appeal, You Must Raise the Issues at the Trial Court Level

June 11, 2026

Homeowner's Choice Property & Casualty Ins. Co. v. Deborah Oakes No. 4D2024-1873, 51 Fla. L. Weekly D485a (Fla. 4th DCA March 18, 2026) The Fourth District Court of Appeals rendered an opinion finding that you must raise issues at the trial court level in order to preserve the issue for appeal, affirming the trial court’s final judgment. Through this opinion, the court provides an instructive examination of policy interpretation issues and further highlights the importance of preserving legal arguments at the trial level. Homeowners brought breach of contract action against property insurer Homeowners Choice in the Seventeenth Judicial Circuit, after the insurer denied coverage for damage to their house allegedly caused by an abrupt collapse. After trial of this breach of contract action, the court found, in reliance on holding by Fifth District Court of Appeals in Kings Ridge Community Ass'n v. Sagamore Insurance Co., that "additional collapse coverage" provided by policy could not be modified or qualified in any manner by other listed exclusions except those specifically contained within the "additional collapse" coverage provision. The magistrate issued a report and recommendation concluding that insured’s motion for partial summary judgment should be granted. The jury entered verdict in favor of insured and this appeal followed. On appeal, the insurer raised several issues concerning the interpretation of the insurance policy. However, the Fourth District Court found that the insurer's attorney failed to preserve these legal issues for appellate review during the trial proceedings. As noted within the opinion, one of the most common reasons behind a per curiam affirmance without written opinion is the appellant's failure to preserve issues for review. In this instance, the court was compelled to specifically address the preservation issue "to flesh out its requirements" as guidance for the bar. Namely, they examined the terms of the policy in detail specifically as to Section I, which contains four parts: (1) Property Coverages; (2) Perils Insured Against; (3) Exclusions; and (4) Conditions. The court paid special attention to the “Additional Coverages – Collapse” provision, as the policy expressly excludes collapse coverage except as provided in this section. The policy also includes endorsement that completely replaces the “Additional Coverages” section of the policy when a catastrophic ground cover collapse occurs. Ultimately, the court agreed with the  homeowner that the only exclusions that apply relative to the additional coverage for collapse are the exclusions that are expressly stated within the additional coverage provision, while insurer failed to provide a substantive argument against insured’s interpretation of the policy or against the applicability of Kings Ridge. In affirming  the trial court’s judgment, the Fourth District Court noted that even after having the opportunity to address the policy interpretation issues at a hearing on the insurer’s exceptions to the magistrate’s report before trial, the insurer failed to properly raise arguments against the homeowner’s policy interpretation and instead focused on issues of fact as to whether the collapse was abrupt. The insurer largely failed to refute the homeowner’s actual argument for partial summary judgment concerning the inapplicability of general exceptions or exclusions based on the policy language. The insurer made a different argument than the arguments it made to advance on appeal. On appeal, the insurer argued that the text and structure of the policy and “well-reasoned case law” demonstrate that the general exclusions apply to all coverages, including additional coverage. Further, the insurer argued that the reasoning in Kings Ridge was distinguishable. It is noteworthy that the insurer did not present the trial court with these arguments and thus failed to preserve the arguments for appellate review. The lesson the Fourth District Court seeks to provide in taking the time to write this opinion is that particularly when an insurer believes the policy language supports its coverage position, it must properly raise those arguments during trial or the risk waiver on appeal. Core legal arguments must be raised with clarity and specificity, and the court rejects that notion that vague comments can substitute for clear and specific legal objections.

Firm Highlights

Thought Leadership

WCJ Improperly Refused to Conduct C&R Hearing and Erroneously Required Settlement of All Pending Petitions

In this case, the claimant sustained injuries in the course and scope of her employment as a registered nurse. The employer acknowledged the injury by a Notice of Compensation Payable (NCP).  Subsequently, a Workers’ Compensation Judge (WCJ) expanded the description of injury. The employer then filed a Termination Petition, alleging the claimant was fully recovered from the injuries. Providers filed Utilization Review (UR) Petitions, challenging UR determinations finding their chiropractic treatment to be not reasonable and necessary. A settlement of the claim was eventually reached, and the employer filed a Petition to Seek Approval of a Compromise and Release (C&R) Agreement. The C&R outlined that the agreement fully resolved all future workers’ compensation claims except for the termination and UR Petitions. Briefs were filed and one day later, the WCJ issued an Interlocutory Order which stated if instructions were not followed regarding filing of a C&R, a settlement hearing date would not be given. The employer complied with the order, and filed the C&R. Subsequently, the WCJ notified the parties that the C&R must resolve all issues in the petitions, or would not be entertained. A settlement hearing was never held, and the WCJ then issued a decision, granting the Termination Petition and dismissing the UR Petitions. The WCJ also said that the Petition for Approval of a C&R was dismissed without prejudice, as the issues in the Termination and UR Petitions went to a decision. The claimant appealed to the Workers’ Compensation Appeal Board (Board). The Board granted the claimant’s appeal, finding that the WCJ violated the requirement of Section 449 that an expedited hearing be held when a Petition for Approval of a C&R is filed.  The Board further held that it was legally incorrect for the WCJ to insist that the C&R resolve all issues raised by the pending Petitions. The Board remanded the case to a new WCJ, and Employer appealed to the Commonwealth Court. The court affirmed the Board and held that the WCJ erred, as a matter of law, by refusing to hold an expedited hearing within 30 days, once the Petition for Approval of a C&R was filed.  The court noted that the language of Section 449(b) is mandatory, and a settlement hearing is not discretionary or dependent on a party’s separate request for a stay, or whether the record has been closed. The court further rejected Employer’s argument that the case should not be remanded to a new WCJ for a new decision on the termination and and UR Petitions, as the Board passed no judgment on whether the C&R Agreement resolved the termination and UR Petitions, and left it for the WCJ to decide in connection with the Petition for Approval of a C&R.

Thought Leadership

Florida Supreme Court Rules Florida Statute §627.70152 Does not Apply Retroactively

In a decision that resolves years of appellate uncertainty and confirms that insurers and insureds alike can rely on the legal framework in place when a policy is issued, the Supreme Court of Florida last week found that Florida Statute §627.70152, which involves an insured’s requirement to provide an insurer with pre-suit notice before filing a suit, cannot be applied retroactively. In Universal Property & Casualty Insurance Company v. Hughes, the Court was presented with the issue of whether the statutory pre-suit notice requirement applied retroactively and whether it would apply to a breach of contract of an insurance policy that was issued before the statute went into effect. Before the Court was an appeal from a homeowner, Ms. Hughes, who sued her insurance carrier, Universal Property & Casualty Insurance Company (Universal) for breach of contract under an insurance policy that was in effect from April 24, 2019 through April 24, 2020. During the policy period, Ms. Hughes suffered a loss and, on May 29, 2019, made a claim for water damage. The carrier investigated the loss and issued payment; Ms. Hughes disputed the payment, finding the amount insufficient for repairs. On July 1, 2021, Florida Statute §627.70152 went into effect, which required insureds to provide notice of intent to initiate litigation against the carrier prior to filing a lawsuit; if an insured filed the lawsuit without complying with §627.70152, a court must dismiss the case without prejudice. On August 4, 2021, Ms. Hughes filed her lawsuit against Universal for breach of contract. Universal moved to dismiss based on her failure to comply with §627.70152. Ms. Hughes contended the notice requirement could not be applied retroactively. The trial court disagreed and dismissed the lawsuit without prejudice, and Ms. Hughes appealed. During the appeal, the Fourth District Court of Appeal, in Cole v. Universal Property & Casualty, 363 So. 3d 1089 (Fla. 4th DCA 2023), ruled that Florida Statute §627.70152 did apply retroactively to policies issued before the effective date of §627.70152. However, the Sixth District Court agreed with Ms. Hughes and overturned the trial court’s ruling, finding the statute could not retroactively apply to policies issued prior to the statute effective date. Thereafter, the other district courts weighed in, with the Third District Court agreeing with the Fourth District Court, and the First, Second and Fifth District Courts agreeing with the Sixth District Court. In resolving the conflict amongst the district courts, the Supreme Court advised “as a general rule, ‘the statute in effect at the time an insurance contract is executed governs substantive issues arising in connection with that contract.’ Hassen v. State Farm Mut. Auto. Ins. Co., 674 So. 2d 106, 108 (Fla. 1996). The Court applied the two-step test when deciding whether a statute has retroactive application: “First, the Court must ascertain whether the Legislature intended for the statute to apply retroactively. Second, if such an intent is clearly expressed, the Court must determine whether retroactive application would violate any constitutional principles.” Menendez v. Progressive Exp. Ins. Co., 35 So. 3d 873, 877 (Fla. 2010). In analyzing the Legislature’s intent, the Court must determine whether the Legislature has manifested a clear command for retroactivity in the statutory text.  In review of the statutory text, the Court found nothing in the language of the statute to indicate that the phrase “all suits” was serving another purpose of expanding its reach to suits based on policies that both predate and postdate the enactment of the statute. Buis v. Universal Prop. & Cas. Ins. Co., 394 So. 3d 738, 741 (Fla. 2d DCA 2024). Further, the Court noted the statute has an effective date, which has long been considered to be evidence against retroactive application of a statute. The Court concluded that, on its face, no provision of §627.70152 speaks to application of the statute to insurance policies issued before the statute’s effective date and therefore, the Legislature did not clearly command retroactivity of the statute to include insurance policies issued prior to the enactment of the statute. The Court briefly reviewed Universal’s argument that the presuit notice requirement was procedural, not substantive, and therefore should be applied retroactively; however, the Court agreed with the Sixth District Court’s finding that, in its entirety, §627.70152 transformed an insured’s ability to sue an insurance company under a property insurance policy and an insurer’s obligations to respond to and pay insurance claims, thus making the requirement a substantive change. The Court thereby upheld the decision of the Sixth District and disapproved the decision of the Fourth District in Cole.

Thought Leadership

Commonwealth Court Reaffirms the Constitutionality of Act 111's IRE Provisions

In this case, the claimant sustained a work injury of January 6, 1994, which was acknowledged by Notice of Compensation Payable (NCP). After the claimant’s receipt of 104 weeks of temporary total disability benefits, the employer filed a Request for an Impairment Rating Examination (IRE). The IRE was performed in May 2023 and the IRE physician found that the claimant had a 5% whole person impairment, under the AMA Guides. The employer filed a Petition based on the IRE results, and the Petition was granted by the WCJ. During litigation, the claimant argued that the IRE provisions of Act 111 (Section 306(a.3) of the Act) were not applicable to her injury, since it predated June 24, 1996, the date Act 57 went into effect, and that the IRE provisions were unconstitutional. The Workers’ Compensation Judge (WCJ)) granted the Petition and the Board affirmed. On appeal to the Commonwealth Court, the claimant argued that Act 111 violated the nondelegation doctrine and that its retroactive application to the claimant’s injury was unconstitutional. The court rejected the arguments on the basis that they had already found the same arguments without merit in multiple, prior cases. The court also addressed an argument made by the claimant that Act 111 was procedurally defective under the Pennsylvania Constitution because it was only considered on two days in each House after having undergone amendments and reassignments. The court noted that the Pennsylvania Constitution requires every bill to be considered on three different days in each House. The claimant maintained that, according to the legislative history, the bill did not receive three separate days of consideration from each House when it was assigned a new bill number. The court pointed out, however, that the bill number, H.B. 1840 remained constant and was considered on three occasions by the House. Further, the court concluded that minor amendments to the bill were germane to its original subject, which was to modify the Act’s IRE process, in accordance with Protz II.