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Carolin A. Pacheco

Portrait of Carolin A. Pacheco
As a member of the Professional Liability Department, Carolin Pacheco focuses a part of her practice on first-party insurance coverage claims, defending insurance carriers in a wide range of disputes. She also defends insurers in matters pertaining to coverage and bad faith claims, and assists them through pre-suit investigations and arbitrations.

Carolin also represents condominium association boards in directors and officers suits, as well as real estate agents, brokers and appraisers in errors and omissions claims. She also concentrates a portion of her practice, litigating FDCPA claims and suits brought by debtors, against the collection services assigned to recover the debt.

Before joining Marshall Dennehey, Carolin was an Assistant Public Defender with the Ninth Judicial Circuit of Florida in Orange and Osceola County. She focused her practice on criminal defense for indigent clients. During this time, she litigated various cases ranging from criminal traffic infractions to property damage and violent crimes from initial arrest to jury trial and sentencing.

Carolin graduated from the University of Central Florida in 2008 with a Bachelor of Arts in Legal Studies and earned her juris doctor from Stetson University College of Law in 2015.  While in law school, Carolin was a law clerk at a general civil litigation firm, where she worked on cases involving breach of contract, landlord-tenant law, and family law. She was also a law clerk for the U.S. Attorney's Office of the Middle District of Florida. Carolin had an active role in her law school's campus activities where she served as a Student Ambassador, she was the president of the Immigration Law Student Association and the secretary of the Hispanic Bar Student Association.

Outside her law practice, Carolin enjoys exploring Central Florida.

    • Stetson University College of Law (J.D., 2015)
    • University of Central Florida (B.S., 2008)
    • Florida, 2015
    • U.S. District Court Middle District of Florida, 2019
    • U.S. District Court Southern District of Florida, 2019
    • Spanish (Fluent)
    • The Best Lawyers: Ones to Watch®, Insurance Law (2021-2026)
    • Orange County Bar Association
    • National Creditors Bar Association

Results

Thought Leadership

Legal Updates for Florida Coverage and Property Litigation

Raise it or Waive it! In Order to Preserve Appeal, You Must Raise the Issues at the Trial Court Level

June 11, 2026

Homeowner's Choice Property & Casualty Ins. Co. v. Deborah Oakes No. 4D2024-1873, 51 Fla. L. Weekly D485a (Fla. 4th DCA March 18, 2026) The Fourth District Court of Appeals rendered an opinion finding that you must raise issues at the trial court level in order to preserve the issue for appeal, affirming the trial court’s final judgment. Through this opinion, the court provides an instructive examination of policy interpretation issues and further highlights the importance of preserving legal arguments at the trial level. Homeowners brought breach of contract action against property insurer Homeowners Choice in the Seventeenth Judicial Circuit, after the insurer denied coverage for damage to their house allegedly caused by an abrupt collapse. After trial of this breach of contract action, the court found, in reliance on holding by Fifth District Court of Appeals in Kings Ridge Community Ass'n v. Sagamore Insurance Co., that "additional collapse coverage" provided by policy could not be modified or qualified in any manner by other listed exclusions except those specifically contained within the "additional collapse" coverage provision. The magistrate issued a report and recommendation concluding that insured’s motion for partial summary judgment should be granted. The jury entered verdict in favor of insured and this appeal followed. On appeal, the insurer raised several issues concerning the interpretation of the insurance policy. However, the Fourth District Court found that the insurer's attorney failed to preserve these legal issues for appellate review during the trial proceedings. As noted within the opinion, one of the most common reasons behind a per curiam affirmance without written opinion is the appellant's failure to preserve issues for review. In this instance, the court was compelled to specifically address the preservation issue "to flesh out its requirements" as guidance for the bar. Namely, they examined the terms of the policy in detail specifically as to Section I, which contains four parts: (1) Property Coverages; (2) Perils Insured Against; (3) Exclusions; and (4) Conditions. The court paid special attention to the “Additional Coverages – Collapse” provision, as the policy expressly excludes collapse coverage except as provided in this section. The policy also includes endorsement that completely replaces the “Additional Coverages” section of the policy when a catastrophic ground cover collapse occurs. Ultimately, the court agreed with the  homeowner that the only exclusions that apply relative to the additional coverage for collapse are the exclusions that are expressly stated within the additional coverage provision, while insurer failed to provide a substantive argument against insured’s interpretation of the policy or against the applicability of Kings Ridge. In affirming  the trial court’s judgment, the Fourth District Court noted that even after having the opportunity to address the policy interpretation issues at a hearing on the insurer’s exceptions to the magistrate’s report before trial, the insurer failed to properly raise arguments against the homeowner’s policy interpretation and instead focused on issues of fact as to whether the collapse was abrupt. The insurer largely failed to refute the homeowner’s actual argument for partial summary judgment concerning the inapplicability of general exceptions or exclusions based on the policy language. The insurer made a different argument than the arguments it made to advance on appeal. On appeal, the insurer argued that the text and structure of the policy and “well-reasoned case law” demonstrate that the general exclusions apply to all coverages, including additional coverage. Further, the insurer argued that the reasoning in Kings Ridge was distinguishable. It is noteworthy that the insurer did not present the trial court with these arguments and thus failed to preserve the arguments for appellate review. The lesson the Fourth District Court seeks to provide in taking the time to write this opinion is that particularly when an insurer believes the policy language supports its coverage position, it must properly raise those arguments during trial or the risk waiver on appeal. Core legal arguments must be raised with clarity and specificity, and the court rejects that notion that vague comments can substitute for clear and specific legal objections.

Legal Updates for Florida Coverage and Property Litigation

Florida’s Fifth District Reaffirms Appellate Consensus on Assignment of Benefits Contract Requirements

March 1, 2026

The Kidwell Group LLC dba AQA aao John Fortner v Citizens Property, Case No. 5D2024-1843 (December 19, 2025) The Fifth District Court of Appeals rendered a decision further upholding the requirements set forth within Section 627.7152, Florida Statutes, finding valid an assignment of benefits, even though the insurance company argued that the assignment company’s purported paperwork was not detailed enough to satisfy the statutory requirements to render the contract valid and enforceable. The underlying action concerned an assignment of benefits that attached an invoice as its so-called “Itemized Per-Unit Cost Invoice" that consisted of assessment services to prepare an engineering report with a repair plan for an estimated $3,000. The assignment agreement stated that both parties acknowledged that the itemized per-unit cost estimate/invoice was legally binding. Citizens declined to pay and argued that the contract did not contain a written, itemized, per-unit cost estimate of the services the assignee had to perform. The Kidwell Group filed suit, claiming that Citizens breached its insurance agreement by failing to pay for the engineer report. Citizens ultimately moved to dismiss the action, arguing that the assignment agreement was invalid because it failed to comply with section 627.7152(2)(a)4. The trial court granted the motion to dismiss with prejudice after a re-hearing. The court opined that the plaintiff’s assignment agreement and the incorporated invoice plainly comport with the dictates of section 627.7152(2)(a)4 – an engineer report with repair plan. In reaching its decision, the Fifth District noted that the trial judge who dismissed the case failed to follow the Fourth District's SafePoint decision, even though that ruling was binding precedent. Specifically citing to prior decisions from the Third and Fourth districts (In Kidwell Group, LLC v. SafePoint Insurance Co., 376 So. 3d 48, 51–52 (Fla. 4th DCA 2023)), where the Fourth District determined that identical language within The Kidwell Group’s assignment agreement and incorporated invoice was “sufficiently detailed” to comply with section 627.7152(2)(a). As it happens, the Third, Fourth, and Fifth District Courts are in agreement as to how to interpret section 627.7152(2)(a) as it pertains to similar engineering reports assignment agreements.

Firm Highlights

Thought Leadership

New Jersey Appellate Division Affirms Exclusion of Legal Malpractice Expert as Impermissible Net Opinion

Jack Slimm and Jeremy Zacharias obtained a favorable decision on behalf of their client in a case centering on the admissibility of expert testimony in legal malpractice actions. In Martin v. Loury, the New Jersey Appellate Division affirmed the exclusion of a plaintiff's legal malpractice expert, holding that the expert's opinions on causation and damages were too speculative to support the malpractice claim. The legal malpractice action arose from an underlying employment dispute involving claims for damages stemming from the breach of an employment agreement. The plaintiff alleged that defense counsel committed malpractice during a second trial by failing to recall the plaintiff as a rebuttal witness after the employer's CEO testified. According to the plaintiff's expert, additional rebuttal testimony would have bolstered the plaintiff's damages claims and led to a more favorable result. Both the trial court and the Appellate Division rejected that theory. The courts found that the expert could not explain how the proposed rebuttal testimony would have altered the outcome of the underlying case or resulted in any additional recoverable damages. Notably, the trial judge in the underlying employment matter had already rejected the CEO's testimony as not credible and had accepted the damages analysis advanced by the plaintiff. The court had also determined that the amount of damages was not genuinely disputed. As a result, the expert's opinion that additional rebuttal testimony would have produced a better outcome was unsupported by the record and based on speculation rather than evidence. The Appellate Division agreed that neither the plaintiff nor the expert could identify any actual damages attributable to the alleged malpractice or demonstrate the required element of proximate causation. The court further upheld the trial court's application of New Jersey's net opinion doctrine, finding that the expert failed to provide the necessary "why and wherefore" supporting his conclusion that the attorney's conduct caused a compensable loss. Because the opinions rested on unquantified possibilities rather than demonstrable facts, they were inadmissible. Key Takeaway for Legal Malpractice Defendants For attorneys and firms defending legal malpractice claims, Martin v. Loury underscores the importance of closely scrutinizing an opponent's expert report on the critical elements of proximate causation and damages. The decision demonstrates that a malpractice claim cannot survive where an expert merely speculates that different litigation tactics might have produced a better result. Instead, the plaintiff must present admissible expert testimony grounded in the record that explains how the alleged attorney error probably changed the outcome of the underlying matter and resulted in measurable damages.

Result

No-Cause Jury Verdict Secured in Wrongful Death Trial

We successfully obtained a no-cause jury verdict in a 13-day wrongful death trial. The decedent, a 59-year-old man, was admitted to the emergency room on February 15, 2019, with complaints of abdominal pain, decreased appetite, and constipation, despite the use of laxatives. The patient did not complain of any nausea, vomiting, or diarrhea. He had a significant medical history including diabetes, hypertension, prior coronary artery stenting, morbid obesity (with past gastric bypass surgery), longstanding ventral hernia, and back pain. A CT scan revealed multiple hernias and a potential closed-loop bowel obstruction, leading to a surgery consultation. Our client, an emergency general surgeon, interpreted that the patient did not have a closed loop or any significant obstruction and recommended non-surgical management. The patient was approved to have clear liquids, and had a vomiting incident shortly after, but our client was not notified. The patient was returned to NPO status, and after improving overnight, he was returned to “clears” and additional medical and renal consults were ordered. Our client did not receive any communications from the residents/nurses of any changes in the patient’s condition. On February 18, 2019, two rapid responses were called due to increased heart rate and vomiting. It is believed that the vomiting resulted in aspiration, causing sepsis, ultimately leading to the patient’s death. During the trial, the plaintiff’s sole medical expert highlighted imaging on the wrong hernia, which called into question all of his opinions in the case. We made key objections related to the expert testimony, limiting what the allegations were, and preventing new allegations from being made. After approximately two and a half hours of deliberating, the jury returned a no-cause verdict. 

Thought Leadership

Ohio Supreme Court Holds That a Binding Appraisal Award May Not Be Set Aside Absent Specific Evidence of Manifest Mistake or Fraud

On July 23, 2026, the Ohio Supreme Court issued a rare opinion on the binding effect of an appraisal award in a property insurance policy.  The Court in One Church held: A binding appraisal award will not be set aside unless an error is so palpably wrong that it undermines the intent of the agreement, such as corruption or gross mistake, not a mere error of judgment—To plead a claim of mistake with particularity as required by Civ.R. 9(B), facts alleged in a complaint must constitute the elements of mistake—Allegation that additional, hidden damage was discovered after appraisal award failed to state a claim of mistake that could justify setting aside binding appraisal.  The case arose out of a claim brought by One Church against its insurer, Brotherhood Mutual Insurance Company for roof damage from a storm. Pursuant to the terms of the insurance policy, the parties agreed to submit the matter to appraisal. The two appraisers inspected the building, and both appraisers agreed that the damages were $313,271.98. The insurer paid the agreed appraised amount.  Thereafter, the insured submitted a claim for an additional $206,663.09 in damages. The insured argued that these additional damages were not discovered until after the repairs began, and that they should be permitted to submit an additional claim, even though there had already been a binding appraisal of damages. The insurer refused to pay the additional damages, and the insured sued for breach of contract and bad faith.  In the trial court, the insurer moved to dismiss for failure to state a claim, arguing that the binding appraisal award barred any further claims. The insured took the position that additional hidden damages could not be discovered until after the repairs began, and therefore there was a mutual mistake. The trial court dismissed the case on the insurer’s motion, because there was no “evidence of fraud, misfeasance, or mistake”. The Court of Appeals agreed that appraisal awards are generally binding, but noted that an appraisal award can be set aside for fraud or manifest mistake. The Court of Appeals reversed and remanded the case to the trial court, finding that the insured had pled mistake with sufficient particularity. The insurer appealed to the Ohio Supreme Court. On appeal, the Ohio Supreme Court reversed the Court of Appeals, and reinstated the trial court decision dismissing the case for failure to state a claim upon which relief can be granted. The Supreme Court found that since the insured had already demanded appraisal, and the appraisal award was binding, “something more than error of judgement, such as corruption in the arbitrator, or gross mistake” must be pled with particularity, and proven for the insured to override the appraisal award. Since the complaint did not allege fraud or manifest mistake with sufficient particularity, something more than a mere error of judgment, the complaint was insufficient to state a claim.  The complaint in this case did not challenge the appraisal award. It pled that additional damages were discovered that were not apparent when the appraisal was done. It did not specify “who discovered the damages, how they were discovered, where they were found, why they were previously hidden, or why they rise to the level of a manifest mistake that the “appraiser would have corrected...had it been called to his attention”. Id at ¶22 citing Lakewood Mfg. Co. v. Home Ins. Co. of New York, 422 F.2d 796, 798 (6th Cir. 1970). Cases deciding the effect of appraisal awards are unusual. The Ohio Supreme Court’s decision in One Church relies primarily on 19th century case law for its conclusion. This emphasizes the fact that there is minimal case law deciding the effect of binding appraisal clauses in property insurance policies, and makes this case all the more significant. A lengthy dissent was written by Justice Fisher, who would have affirmed the Court of Appeals decision reversing and remanding the case for a decision on the merits. Of course, the decision works both ways, and an insurer dissatisfied with a binding appraisal award will likewise be without further recourse absent evidence of corruption, fraud, misfeasance, or manifest mistake, which must be pled with particularity. To constitute manifest mistake, “the mistake must be of such character that the arbitrator or appraiser would have corrected it had it been called to his attention.”  Lakewood Mfg. Co. v. Home Ins. Co. of New York, 422 F.2d 796, 798 (6th Cir. 1970).  The majority opinion does not specifically identify what would have been sufficient to plead mistake with particularity, or if the insured could have amended the complaint to overcome the deficiencies. The dissent argues that this was not really a case alleging mistake, but rather a question of contract interpretation. The insured did not challenge the appraisal, but argued that the hidden damage was not part of the appraisal, and the appraisal only covered the known damages.  However, this argument did not carry the day with the majority.