.

Andrew H. Isakoff

Portrait of Andrew H. Isakoff

Andrew Isakoff is an experienced civil litigator with significant experience in property and casualty litigation. As a civil litigator, he’s defended auto, commercial auto, trucking and transportation matters, bad faith litigation and coverage issues. He also handles product liability matters, representing clients in complex claims involving alleged defects and associated damages. Andrew has experience litigating commercial and business disputes, and his background includes litigation management, negotiating the resolution of complex cases, auditing, and addressing regulatory matters.

Prior to joining the firm, Andrew served as the Director of Claims for Sedgwick Claims Management Services, where he had nationwide responsibility for all claims and litigation in the Consumer Claims Division.
Andrew was a Senior Trial Attorney with Progressive Insurance Company. During his time there, he managed multiple House Counsel offices for Progressive throughout the state of Ohio.

In 2012, Andrew assumed the nationwide management of National Interstate Insurance Company's Alternative Risk Transfer (Captive) Claims Department. In 2015, he became the Director of Claims at National Interstate and had enterprise-wide responsibility for a number of functional areas, including Compliance, Training, Subrogation and Salvage, Vendor Management, Cat Response, and Litigation.

Andrew is an adjunct professor at Case Western Reserve University College of Law where he teaches Insurance Law. He was also an instructor for the Cleveland Bar Association's High School Three R's program from 2010–2013. Andrew has had the privilege to serve as a judge for the Cleveland Bar Association’s High School Mock Trial Competition in 2012, 2014, 2016, and 2018.

Andrew received his juris doctor from the University of Toledo College of Law. He earned his undergraduate degree from Bowling Green State University. He is admitted to practice in the state of Ohio.

    • University of Toledo College of Law (J.D., 1986)
    • Bowling Green State University (B.A., 1983)
    • Ohio, 1986
    • U.S. District Court Northern District of Ohio, 1995
    • The Best Lawyers in America®, "Lawyer of the Year," Cleveland, Transportation Law (2026)
    • The Best Lawyers in America©, Transportation Law (2024-2026)
    • Litigation Management Institute, Graduate 2015 (CLMP)
    • Ohio State Bar Association
    • Claims & Litigation Management Alliance
    • Cleveland Metropolitan Bar Association
    • Trucking Industry Defense Association (TIDA)
    • Instructor, CLM Claims College, School of Transportation, 2016 - 2018
    • Panelist on a team that discussed novel approaches towards cost containment for cases in litigation, handling requests for proposals, litigation budgets and  various attorney fee structures and requested rate increases with law firms,  Magna Legal Services March Madness CLE, The Cosmopolitan Hotel, Las Vegas, NV, March 21, 2019
    • “Electronic Logging Devices and Digital Tracking in the Transportation Industry,” presented at the Primerus Defense Institute Transportation Seminar, The Westin Hotel, Austin, TX, February 22, 2019
    • “Navigating  the Path to Optimal Mediation Outcomes:  An Industry Perspective,” presented at the Alternative Dispute Resolution in Personal Injury and Civil Litigation CLE Program for the New York State Bar Association, Melville Marriott Hotel,  Long Island, NY, October 3, 2018 and  AMA New York Executive Conference Center, NYC, NY, October 4, 2018
    • “Commercial Vehicle Accident Investigations and Discovery Relative to Liability” and “Commercial Vehicle Investigation and Discovery Relative to Damages” presented at the CLM Claim College School of Transportation, Level I Training, Marriott Baltimore Waterfront, Baltimore, MD, September 6, 2018
    • Panelist on a team that presented “Using Your Expert to Educate You,” at the Magna Legal Services Battle of the Experts CLE Seminar, W Hotel South Beach, Miami, FL, May 3, 2018
    • “Litigating in the 21st Century:  Advancement in Technology- The Evolution of the Vehicles We Operate and Advancements in How Accidents Are Investigated,” presented at the Primerus Defense Institute Education Program, 2018 Annual Convocation, The Fairmont Princess Hotel, Scottsdale, AZ, April 26, 2018
    • “Dash Cams and Telematics: Reducing Risk or Enhancing Exposure?” presented at the Primerus Defense Institute Transportation Seminar,  The Cosmopolitan Hotel, Las Vegas, Nevada, February 23, 2018
    • “Commercial Vehicle Accident Investigations and Discovery Relative to Liability” and “Commercial Vehicle Investigation and Discovery Relative to Damages” presented at the CLM Claim College School of Transportation, Level I Training, Marriott Baltimore Waterfront, Baltimore, MD, September 7, 2017
    • Panelist on a team that presented “Crisis Response:  A discussion of how to respond when a major crisis impacts your company,” at the Magna Legal Services Mock Crisis /Crisis Management CLE Seminar, Ritz-Carlton Hotel, Naples, FL, May 12, 2017
    • “Preparing a Commercial Driver for Deposition,” presented at the Primerus Defense Institute Transportation Seminar,  Omni La Mansion del Rio, San Antonio, TX, February 17, 2017
    • Panelist on a team that presented “The Dreaded Call:  From Initial Loss Through Early Assessment” an interactive discussion about best practices for the early stages of a new loss and panelist on a team that presented “Resolution of the Truck Accident Claim” an interactive discussion on resolution strategies at The Atlanta Trucking Conference, Hyatt Regency, Atlanta, GA, October 27, 2016
    • “Commercial Vehicle Accident Investigations and Discovery Relative to Liability” and “Commercial Vehicle Investigation and Discovery Relative to Damages” presented at the CLM Claim College School of Transportation, Level I Training, Marriott Baltimore Waterfront, Baltimore, MD, September 8, 2016
    • “Preservation Letters Gone Wild!  Handling Ridiculous Pre-Suit Preservation Requests,” presented at the Claims Litigation Management Alliance Transportation Seminar, Aloft Hotel, Boston, MA, July 14, 2016
    • “How to Defend and Defeat the Light Impact Case," presented at the Primerus Defense Institute Transportation Seminar, The Cosmopolitan Hotel,  Las Vegas, NV, March 4, 2016
    • “Litigation 101,” presented at  the Claim Litigation Management Alliance Northeast Ohio Educational Event, Hahn, Loeser and Parks,  LLP, Cleveland, OH
    • “Tips on How To Favorably Impact the Outcome of a Claim,” presented at the Spring Safety Workshop, Safety, Claims and Litigation Services, LLC,  Westin Atlanta Airport Hotel, Atlanta, GA, April 28, 2015
    • Panelist  on team that discussed various liability issues that impact  an operator’s exposure and operating  costs at the South Central, Alabama and Georgia Motorcoach Operators Association Regional Meeting, Shreveport, LA Convention Center,  August 19, 2014
    • “What to Expect When a Claim is Filed,” presented at Gardner Trucking, Inc., Safety and Management Meeting, Ontario, CA, January 14, 2014
    • “Company Policies and Procedures and the Impact on Claims,” presented at the United Motorcoach Association Annual Safety Seminar, NTSB Training Center, Ashburn, VA, December 3, 2013
    • “The Ten Commandments of Working with Expert Witnesses for Risk Managers, Claims Adjusters and Lawyers,” presented at the Claim Litigation Management Alliance Seminar, Cleveland Museum of Art, Cleveland, OH, June 13, 2013

Firm Highlights

Result

No-Cause Jury Verdict Secured in Wrongful Death Trial

We successfully obtained a no-cause jury verdict in a 13-day wrongful death trial. The decedent, a 59-year-old man, was admitted to the emergency room on February 15, 2019, with complaints of abdominal pain, decreased appetite, and constipation, despite the use of laxatives. The patient did not complain of any nausea, vomiting, or diarrhea. He had a significant medical history including diabetes, hypertension, prior coronary artery stenting, morbid obesity (with past gastric bypass surgery), longstanding ventral hernia, and back pain. A CT scan revealed multiple hernias and a potential closed-loop bowel obstruction, leading to a surgery consultation. Our client, an emergency general surgeon, interpreted that the patient did not have a closed loop or any significant obstruction and recommended non-surgical management. The patient was approved to have clear liquids, and had a vomiting incident shortly after, but our client was not notified. The patient was returned to NPO status, and after improving overnight, he was returned to “clears” and additional medical and renal consults were ordered. Our client did not receive any communications from the residents/nurses of any changes in the patient’s condition. On February 18, 2019, two rapid responses were called due to increased heart rate and vomiting. It is believed that the vomiting resulted in aspiration, causing sepsis, ultimately leading to the patient’s death. During the trial, the plaintiff’s sole medical expert highlighted imaging on the wrong hernia, which called into question all of his opinions in the case. We made key objections related to the expert testimony, limiting what the allegations were, and preventing new allegations from being made. After approximately two and a half hours of deliberating, the jury returned a no-cause verdict. 

Thought Leadership

Ohio Supreme Court Holds That a Binding Appraisal Award May Not Be Set Aside Absent Specific Evidence of Manifest Mistake or Fraud

On July 23, 2026, the Ohio Supreme Court issued a rare opinion on the binding effect of an appraisal award in a property insurance policy.  The Court in One Church held: A binding appraisal award will not be set aside unless an error is so palpably wrong that it undermines the intent of the agreement, such as corruption or gross mistake, not a mere error of judgment—To plead a claim of mistake with particularity as required by Civ.R. 9(B), facts alleged in a complaint must constitute the elements of mistake—Allegation that additional, hidden damage was discovered after appraisal award failed to state a claim of mistake that could justify setting aside binding appraisal.  The case arose out of a claim brought by One Church against its insurer, Brotherhood Mutual Insurance Company for roof damage from a storm. Pursuant to the terms of the insurance policy, the parties agreed to submit the matter to appraisal. The two appraisers inspected the building, and both appraisers agreed that the damages were $313,271.98. The insurer paid the agreed appraised amount.  Thereafter, the insured submitted a claim for an additional $206,663.09 in damages. The insured argued that these additional damages were not discovered until after the repairs began, and that they should be permitted to submit an additional claim, even though there had already been a binding appraisal of damages. The insurer refused to pay the additional damages, and the insured sued for breach of contract and bad faith.  In the trial court, the insurer moved to dismiss for failure to state a claim, arguing that the binding appraisal award barred any further claims. The insured took the position that additional hidden damages could not be discovered until after the repairs began, and therefore there was a mutual mistake. The trial court dismissed the case on the insurer’s motion, because there was no “evidence of fraud, misfeasance, or mistake”. The Court of Appeals agreed that appraisal awards are generally binding, but noted that an appraisal award can be set aside for fraud or manifest mistake. The Court of Appeals reversed and remanded the case to the trial court, finding that the insured had pled mistake with sufficient particularity. The insurer appealed to the Ohio Supreme Court. On appeal, the Ohio Supreme Court reversed the Court of Appeals, and reinstated the trial court decision dismissing the case for failure to state a claim upon which relief can be granted. The Supreme Court found that since the insured had already demanded appraisal, and the appraisal award was binding, “something more than error of judgement, such as corruption in the arbitrator, or gross mistake” must be pled with particularity, and proven for the insured to override the appraisal award. Since the complaint did not allege fraud or manifest mistake with sufficient particularity, something more than a mere error of judgment, the complaint was insufficient to state a claim.  The complaint in this case did not challenge the appraisal award. It pled that additional damages were discovered that were not apparent when the appraisal was done. It did not specify “who discovered the damages, how they were discovered, where they were found, why they were previously hidden, or why they rise to the level of a manifest mistake that the “appraiser would have corrected...had it been called to his attention”. Id at ¶22 citing Lakewood Mfg. Co. v. Home Ins. Co. of New York, 422 F.2d 796, 798 (6th Cir. 1970). Cases deciding the effect of appraisal awards are unusual. The Ohio Supreme Court’s decision in One Church relies primarily on 19th century case law for its conclusion. This emphasizes the fact that there is minimal case law deciding the effect of binding appraisal clauses in property insurance policies, and makes this case all the more significant. A lengthy dissent was written by Justice Fisher, who would have affirmed the Court of Appeals decision reversing and remanding the case for a decision on the merits. Of course, the decision works both ways, and an insurer dissatisfied with a binding appraisal award will likewise be without further recourse absent evidence of corruption, fraud, misfeasance, or manifest mistake, which must be pled with particularity. To constitute manifest mistake, “the mistake must be of such character that the arbitrator or appraiser would have corrected it had it been called to his attention.”  Lakewood Mfg. Co. v. Home Ins. Co. of New York, 422 F.2d 796, 798 (6th Cir. 1970).  The majority opinion does not specifically identify what would have been sufficient to plead mistake with particularity, or if the insured could have amended the complaint to overcome the deficiencies. The dissent argues that this was not really a case alleging mistake, but rather a question of contract interpretation. The insured did not challenge the appraisal, but argued that the hidden damage was not part of the appraisal, and the appraisal only covered the known damages.  However, this argument did not carry the day with the majority.  *Thomas F. Glassman, a shareholder in Marshall Dennehey’s Cincinnati office, filed a brief in the Ohio Supreme Court on behalf of the Ohio Association of Civil Trial Attorneys, in support of the insurer’s position.